WHO WE SHARE INFORMATION WITH
Personal information submitted through BLACK BOX may be accessed by Parachute Studios and Elport Digital where necessary to respond to your enquiry or operate BLACK BOX.
We may also use trusted third-party service providers to support the operation of the website and our business, including website hosting, email, analytics and IT services.
We only share personal information where reasonably necessary and in accordance with applicable data protection requirements.
We may also disclose information where required by law, regulation or legal process.
The BLACK BOX website is hosted using Squarespace.
Squarespace may process certain information about visitors in order to provide website hosting, security, analytics and related functionality.
Squarespace operates its own privacy and data-processing practices, which may apply when you interact with services provided through its platform.
COOKIES
The BLACK BOX website may use cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. Others may be used to understand website usage, improve performance or provide analytics.
Where consent is required, non-essential cookies will only be used in accordance with the choices you make through the website's cookie controls.
You can also manage cookies through your browser settings.
HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
For example, information relating to an enquiry may be retained while discussions are ongoing and afterwards where reasonably necessary for business administration, record keeping, legal or contractual purposes.
Information that is no longer required will be deleted or anonymised where appropriate.
INTERNATIONAL DATA TRANSFERS
Some technology providers used by the BLACK BOX website may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.
PRIVACY POLICY
Last updated: 7 October 2026
BLACK BOX respects your privacy and is committed to protecting your personal information.
BLACK BOX is a product developed and operated by Parachute Studios and Elport Digital. This Privacy Policy explains how personal information submitted through the BLACK BOX website is collected, used and protected.
INFORMATION WE COLLECT
When you use the BLACK BOX website, we may collect:
Your name, email address, company or venue, location and any information you include in your enquiry when you contact us through the website.
Information you subsequently provide when discussing an enquiry, project or potential purchase.
Basic technical and usage information relating to your visit to the website, such as browser type, device information, pages visited and website interactions.
Information collected through cookies and similar technologies where applicable.
We do not intentionally collect sensitive personal information through the BLACK BOX website.
HOW WE USE YOUR INFORMATION
We may use your personal information to:
Respond to enquiries and contact requests.
Provide information about BLACK BOX.
Discuss potential projects, installations or commercial opportunities.
Prepare proposals or respond to requests for information.
Manage relationships with prospective and existing customers.
Operate, maintain and improve the BLACK BOX website.
Understand how visitors interact with the website.
Protect the security and integrity of our website and systems.
Meet applicable legal, regulatory and contractual requirements.
We process personal information only where we have an appropriate lawful basis under applicable data protection legislation. This may include your consent, our legitimate business interests, taking steps towards or performing a contract, or complying with a legal obligation.
MARKETING COMMUNICATIONS
Submitting an enquiry does not automatically mean that you will be added to a general marketing mailing list.
Where we send marketing communications requiring consent, you may withdraw your consent or unsubscribe at any time.
We will not sell your personal information to third parties for marketing purposes.
YOUR DATA PROTECTION RIGHTS
Under UK data protection law, you may have rights relating to your personal information, including the right to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Request restriction of processing in certain circumstances.
Object to certain processing of your personal information.
Request the transfer of certain personal information.
Withdraw consent where processing relies upon your consent.
These rights are subject to certain legal conditions and exemptions.
If you wish to exercise any of these rights, please contact us using the details provided on the BLACK BOX website.
INFORMATION COMMISSIONER'S OFFICE
If you have concerns about the way your personal information is being handled, you also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
SECURITY
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
However, no website or internet-based communication system can be guaranteed to be completely secure.
THIRD-PARTY WEBSITES
The BLACK BOX website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites. You should review the relevant privacy policy when visiting another website.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to BLACK BOX, the website, the services we use or applicable legal requirements.
The latest version will be published on this page together with the date it was last updated.
CONTACT
If you have a question about this Privacy Policy, how your personal information is used, or wish to exercise your data protection rights, please contact the BLACK BOX team through the contact details provided on this website.